Reference

Privacy Policy for Your Account

Open this page to see what we collect, why we keep it, and how it connects to your account.

Account dataCookie controlDevice logsLocal-law access

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What We Collect and Why

boskode Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy applies to your boskode account, device, and support contact history when you use us from Indonesia or any other place where local law permits access. We collect the details needed to create and secure your account, confirm sign-in attempts, and handle records tied to

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DANA, OVO, GoPay, and QRIS where those payment rails are used. That can include your name, contact details, IP address, browser type, device model, cookies, and the time of each login or support message. We do not sell your personal data. We keep records only for
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account handling, fraud control, dispute checks, and legal duties, then remove or anonymise them when retention no longer needs them. If you ask for access, correction, or deletion, our team checks the request against local law before we act.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP CHANNELS

How to Reach Our Team

If you want to read, correct, or question any part of this policy, we handle it through the same channels we use for account help. We keep the process written so your request can be traced from first message to final reply, and we answer in plain English for Indonesian readers. Chat is open 09:00-23:00 WIB, with email follow-up after the window closes.

Team online

Live Chat

Start here if you need a copy of the policy, a correction, or a deletion request. We can check your registered email, confirm the account, and log the request without asking you to repeat the same detail twice.

Use your registered number when you want a quick reply on consent changes, cookie questions, or access checks. We keep the thread attached to your account so the next agent sees the same request history.

Email

Send longer requests here when you need proof of identity, account closure, or a written record. We answer in the same thread, which helps when you need to keep the exchange for your own files.

TRUST CONTROLS

How We Handle Data Safely

We handle privacy with the same rule set across sign-in, cookies, and account support.

Data Handling

We collect only the fields needed to open, verify, and support your account: contact details, login stamps, device type, and…

Cookies

Our cookies remember language choice, session state, and whether you already passed a sign-in step.

Account Security

Whether you open Aviator or Mahjong Ways, the session still carries the same device stamp and sign-in history.

Retention

We keep personal data only as long as we need it for account service, fraud checks, dispute handling, or legal…

Request Changes

You can ask us to correct contact details, update consent choices, or close the account record by contacting support.

Contact Route

For privacy requests, use live chat, WhatsApp, or email and mention the account address you want us to check.

Common Privacy Questions on boskode

These are the questions we hear most often when you want to know what we store, why we store it, and how you can change it. We keep each answer tied to the account record, cookies, and support trail so you know what happens next. If local law gives you a right to access, correction, or deletion, we apply that rule after account checks and verification.

We collect the contact and login details needed to open and secure the account, plus device and browser data that help us spot unusual access. If you use DANA, OVO, GoPay, or QRIS, we keep the reference tied to your account.

Cookies help us remember your session, language choice, and whether a sign-in step is already complete. They also help us tell a normal return visit from a fresh browser, which reduces repeated verification.

Yes. Send the change through support and tell us which field is wrong, such as name, email, or phone number. We may ask for proof before we update the record, then we confirm the result in writing.

We keep records only for the period needed for account service, dispute handling, fraud control, and legal duties. After that period ends, we delete or anonymise the data that no longer needs to stay linked to you.

Access is limited to staff who need the data to verify identity, answer your request, or maintain account security. We do not pass your private data around for unrelated work, and we log internal access where it matters.

Use live chat, WhatsApp, or email, and tell us the account address plus the privacy request you want handled. If the request depends on local law, we will tell you what can be done and what cannot.

The policy does not change, but the device record may look different if you switch browsers or use another phone. That is why we keep login stamps and device type, so we can protect the same account across sessions.

Privacy Policy for Your Account

How to Reach Our Team

Live Chat

WhatsApp

Email

How We Handle Data Safely

Data Handling

Cookies

Account Security

Retention

Request Changes

Contact Route

Common Privacy Questions on boskode

01 What data do you collect when I open an account?

02 Why do you use cookies on my device?

03 Can I ask you to correct my details?

04 How long do you keep my account records?

05 Who can see my data inside boskode?

06 How do I contact you about privacy?

07 Does the policy change on phone or laptop?

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