Reference

Terms & Conditions for your account

Our terms explain how you open, use, limit, or close an account on boskode across live tables and slots.

Account useLocal-law accessPhone and desktopWallet actions
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boskode Terms & Conditions for your account
CONTACT ROUTES

How to reach us

When a clause is unclear, reach us through the same channels you use for account help. We answer terms questions by live chat, site form, and email, and we can point you to the exact clause that applies to deposits, withdrawals, or login access. Our team works daily from 09:00 to 21:00 WIB, so you can send the question before or after a session and keep the record in one place.

Team online

Live chat

Send a terms question from the site when you are signed in or before you open one. We use the same chat log to trace account, device, and wallet issues, then reply in the order they arrive during daily support hours.

Site form

Use the contact form if you need a longer answer or want a written copy of a clause. It helps us verify your account detail, tie the request to the right session, and keep the change history clear.

Email ticket

For a correction, close request, or dispute about a rule, send the ticket from your dashboard. We link it to your login record, check the matching device and payment route, and send the next step back to you.

RECORD HANDLING

How we keep records

We keep the terms tied to real account events: sign-in, wallet actions, device changes, and support requests.

Account data

We keep the details you submit at sign-up and during checks so we can match the account to the right…

Cookies

Cookies help us remember your session, language choice, and page state across phone and desktop.

Login checks

When you sign in from a new device, we may ask for an extra step before the account opens fully.

Retention

We keep transaction and support records only as long as needed for security, dispute handling, tax, or legal duty.

Change requests

If you want a correction, a copy, or a closure request, send it through support and name the account email…

Local law

Where local law changes, our access rules can change with it.

Common terms questions

These are the questions people ask before they open an account or return after a break. We answer them here so you can check how access works, what data we keep, and how to request a change without searching through every clause. If something still feels unclear, send the exact question through support and we will point you to the part of the terms that matters.

You can use the account only where local law permits it and only after the sign-up details you send match our checks. If your location or identity data does not fit the rules, we may restrict access or ask for more proof.

We update the page when our rules, service steps, or local-law duties change. After that, the newest version applies to new use of the account, so it helps to check the page again before you continue.

We keep the details you submit, the device and session signals linked to sign-in, and the support record tied to your case. That lets us check requests, protect the account, and resolve a dispute using the right history.

Yes. Send the request through support, include the account email or phone number, and say what you want changed. We will check the record, confirm the request, and reply through the same channel so the trail stays clear.

Yes. Those payment routes sit under the same account rules, so name matching, return checks, and request timing can apply before a wallet action is completed. We use those checks to keep the record consistent.

The terms stay the same, but we may ask for a fresh sign-in if the device changes or a session times out. That helps us keep the account tied to the right person and the right device path.

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